Airbnb & Vrbo Vacation Rental Management for Nashville
About Us
Hi! We're Steven, Alex, Gabriella, Delaney, Matt, Samantha, Madison, Joanne, and Taylor, a close-knit, local property management team based right here in Nashville. We are a full-service, boutique-style vacation rental management company, focused on serving our local Nashville community with one-on-one, personalized Airbnb and Vrbo property management.
We believe in mixing a personal touch with the latest technologies and data-driven strategies to ensure outstanding property performance. We have years of experience in customer relations, marketing, project management, and advertising, so we know exactly how to promote properties and attract high-quality guests.
Mission
At Grand Welcome of Nashville, our mission is to provide exceptional vacation rental property management services that prioritize the unique needs of each of our four clients:
- Guests: We strive to create unforgettable experiences by offering seamless stays, exceptional customer service, and access to the best local vendors and attractions.
- Owners: We partner with real estate investors and second home owners to provide unparalleled care for their properties and maximize their returns.
- Properties: We are committed to ensuring that every property under our management is meticulously maintained, fully optimized, and always up to our high standards.
- Local community: We believe in promoting economic growth and community development by working closely with local vendors and organizations, and by supporting charitable initiatives that make a positive impact in the areas we serve.
Gabriella Riska
DIRECTOR OF BUSINESS DEVELOPMENT
About ME
I'm Gabriella, the Senior Director of Business Development at Grand Welcome Nashville. I was born and raised in Southern NJ and earned my Hospitality degree from the College of Charleston in SC. I've developed a deep passion for this ever-evolving field with six years in the short-term rental industry and fifteen years in the hospitality industry. I find immense satisfaction in helping owners maximize their investments.
What I Love About Nashville
When not working, I love to travel, explore the outdoors, and spend quality time with my friends and family. I'm also a food enthusiast, with Lou Nashville, 5th and Taylor, and Lyra being my go-to spots in the city. Living in Nashville, I always take advantage of every opportunity to enjoy live music and actively participate in the local real estate community. I'm excited to bring my passion for this city and industry to my role at Grand Welcome.
Delaney Schultz
General Manager
About ME
Hello there! I'm Delaney Schultz, a dedicated hospitality professional with a heart deeply rooted in Nashville. With over five years of experience in the hotel industry, I've found my calling in ensuring every visitor to Nashville experiences the warmth and excitement this city has to offer.
I’ve been leading the way as the General Manager at Grand Welcome Nashville. My path here was paved with diverse experiences and growth opportunities, notably at the Renaissance Nashville Hotel. From a Rooms Controller to Housekeeping Manager, each role has been a step in my journey toward understanding the finer nuances of guest satisfaction and hospitality management.
As a host in this dynamic city, I'm excited to share its many colors with you, inviting you to create your own memorable Nashville story.
What I Love About Nashville
Nashville is not just my workplace; it's a city I adore. My passion extends beyond my professional life to explore what this city has to offer. Whether it's dining at favorites like Butcher and Bee, Edley’s, and Bartaco, or seeking adventures in hiking and kayaking with my husband, every moment is about embracing the Nashville spirit. The local farmers markets are my weekend retreat, a place where the community's heartbeat is most palpable.
Matt Dudley
ASSISTANT GENERAL MANAGER
About ME
Hello, I’m Matt Dudley, the Assistant General Manager at Grand Welcome Nashville. Originally from North Carolina, I made the move to Nashville in 2018 and have been proud to call this incredible city home ever since.
With over 20 years of customer service experience, I’m passionate about delivering top-notch guest experiences and helping homeowners maximize their investments. Nothing makes me happier than seeing five-star reviews come in, knowing I’ve played a part in creating unforgettable stays. Outside of work, I enjoy spending quality time with my wife and cheering on our kids at their sports games. Saturdays are reserved for college football and family time, making the most of life’s little moments.
What I Love About Nashville
Nashville is a city like no other—a perfect mix of vibrant energy and warm Southern charm. I love exploring the live music scene, discovering great local restaurants, and soaking up everything this city has to offer. From the bustling Broadway honky-tonks to quieter neighborhood gems, there’s always something new and exciting to experience.
I’m proud to be part of a team that helps guests and homeowners alike fall in love with Nashville and create lasting memories in this remarkable city.
Madison Byron
DIRECTOR OF Operations
About ME
I'm Madison, Director of Operations at Grand Welcome Nashville. I'm a Charleston, SC, native and a proud graduate of the University of South Carolina, where I earned my business degree. My professional journey includes three years in the short-term rental industry and a stint in real estate sales.
I initially joined Grand Welcome as General Manager in Austin/Hill Country, an experience that has been invaluable in helping me better support my teams of General Managers across all our markets. I'm passionate about what I do and love the dynamic nature of this industry.
What I Love About Nashville
When I'm not working, I cherish spending time with my friends and family, heading out on the boat, trying out new restaurants, and attending concerts. As for my favorite things in Nashville, I love the vibrant music scene, the rich history, and the fantastic food. From the honky-tonks on Broadway to the historic Ryman Auditorium and the diverse culinary scene, there's always something exciting to explore in this city. I'm thrilled to bring my passion for these communities to my role at Grand Welcome.
Samantha Maher
Guest Service MANAGER
About ME
Hey there! I'm Samantha Maher, your Guest Service Manager here at Grand Welcome Nashville. I was born and raised in Connecticut, where I also earned my Management degree from Sacred Heart University.
With a decade of customer service experience under my belt, including six years dedicated to building and managing successful teams, I'm all about making every guest feel like they're stepping into their dream home when they stay with us. Nothing makes me happier than seeing those five-star reviews roll in, knowing I've helped create unforgettable experiences!
I'm passionate about the short-term rental industry and thrive on helping property owners make the most of their investments. With my commitment to excellence and knack for building genuine connections, I'm here to ensure every stay with Grand Welcome Nashville is nothing short of fantastic.
Cat Marx
Accounting MANAGER
About ME
Hello, I’m Cat Marx, the Accounting Manager at Grand Welcome Nashville.
Before joining Grand Welcome Nashville, I spent a decade as a teacher. My growing interest in accounting led me to transition from education to finance, a move that culminated in my current role, where I apply my diverse skills and experiences to manage and oversee the company's accounts payable operations.
I look forward to partnering with you and helping you achieve your financial goals with your short-term rental.
What I Love About Nashville
The Nashville Zoo is one of my favorite zoos in the country. I love the beautifully designed habitats, the variety of fascinating animals, and how every visit feels fun and memorable.
Taylor Porter
People MANAGER
About ME
Hi, I'm Taylor Porter, People Manager for Grand Welcome Nashville. I'm an Oklahoma native, but I have roots around the world. I spent nine years in the U.S. Army, serving in various roles that shaped my commitment to excellence, adaptability, and teamwork. Today, I bring that same dedication to my role as People Manager, where I focus on fostering a workplace culture that empowers individuals and teams to thrive. I’m passionate about success, building meaningful connections, and helping others reach their full potential.
What I Love About Nashville
Nashville’s lively music scene and welcoming community always make me feel alive. I love discovering new music, exploring its hidden gems, and soaking in the city’s rich cultural history.
Joanne Oh
Marketing MANAGER
About ME
Hi, I’m Joanne, Marketing Manager for Grand Welcome Nashville. Before this, I spent 8 years in the Army, where I developed a strong foundation in leadership, strategy, and adaptability. Now, I’m channeling that experience into something I’m truly passionate about—helping businesses grow and thrive. I love how marketing allows me to connect with people, tell meaningful stories, and create experiences that matter.Hospitality is such a dynamic and rewarding space, and I’m excited to bring fresh ideas, collaboration, and a hands-on approach to our team as we deliver exceptional results.
What I Love About Nashville
When i’m not working, you’ll catch me walking my dog at Radnor Lake or enjoying some live music out in town.
Steven Brown
Owner
About ME
Hi there, I'm Steven Brown, a proud Tennessean, and a U.S. Army Veteran. I've served my country with honor, and now, I'm serving the vibrant community of Nashville with my short-term vacation rental business, Grand Welcome Nashville. I've always been passionate about promoting the lively spirit of the Music City, and through my business, I aim to make every visitor feel right at home.
I'm also actively involved in organizations such as Hospitality Tennessee, Nashville Small Business Association, Nashville Short-Term Rental Association, and the Army Aviation Association of America. I believe in the power of community and collaboration, and I'm always eager to connect with like-minded individuals and businesses. I look forward to the opportunity to meet and work with you!
What I Love About Nashville
When I'm not occupied, you can spot me strolling around the vibrant East Nashville, immersing myself in the local community and savoring some of my favorite local spots, such as Margot Cafe or Duke’s Bar on Main Street.
Alex Buchanan
Owner
About ME
Hello there, I'm Alex, the proud owner of Grand Welcome Nashville. I was born and raised in Easton, PA, and later graduated from Penn State University.
My passion for aviation led me to serve as an Aviation Officer and Helicopter Pilot for nine years. This experience instilled a sense of discipline and commitment that I now apply to my business.
Eventually, my journey brought me to East Nashville to open Grand Welcome Nashville. My wife Kerry, stepdaughter Lana, son Olympiu, and our two dogs, make our home a lively and loving place.
Now, I'm dedicated to providing a grand welcome to all visitors of Nashville through my short-term vacation rental business. I look forward to welcoming you to our vibrant city!
What I Love About Nashville
You'll often find me enjoying chess at the Nashville Chess Center, exploring the unique art collections at Noelle and 21c Museum, or relishing a meal at one of my favorite local eateries, such as Edley's BBQ or Mitchell Deli.